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What our carer's say

We put people first

Just like our customers, we believe our staff should get the most out of life which is why we give them the best possible training and support. We also pay the real Living Wage and offer an industry-leading benefits package.

CARER STORY

Callum worked as a volunteer at a local youth club when he thought about a career in care.

"Before I joined Trustcare, I spent 7 years at a local youth club arranging sporting activities for the local kids. People used to ask me would I ever consider a career in social care? I decided to look into it and was offered a junior role at a local care provider. I knew straight away that this was something I would enjoy doing. As I didn’t have any qualifications or previous experience, I had to learn how to do the job by shadowing other care staff.

I quickly learned what was expected to perform the various tasks and really enjoyed helping people. I mostly worked with adults who suffer from dementia. Unfortunately, when the pandemic broke out, the company had to dismiss some staff members. I chose not to be transferred and immediately looked for other care roles. After searching online, I applied for a role with Trustcare and hoped for the best.

At the time, I found out that my nana and grandad had signed up for Trustcare’s Homecare service. My nana mentioned my application to the staff member and a few days later, I was invited for an interview. I got the job!"

What do you love about your role as a carer?

"I enjoy what the job involves; helping people, providing support and the impact you make. It doesn’t matter if it's something minor or a really big thing, everything you do makes such a difference. My colleagues are brilliant, it feels like we know each other inside and out."

What's the best part of your day?

"Seeing smiles on my client's faces, knowing it’s because of something you’ve done. Even if it’s just something simple like sitting down, having a chat, talking about the news or a program that they’re watching, seeing their faces light up."

What advice do you have for men who might be interested in a career in care?

"Until you’ve done it, you don’t realise what's involved. There’s a lot more to it than you think. The only thing that’s overwhelming is when you're feeling nervous because you've not provided personal care before. I'm always professional but to try and ease the nerves, I just joke about it. When you're professional and friendly it helps to make them feel comfortable."

We’re proud of our carers

We provide the best support and training to help our carers deliver the best possible care to people in their own homes. If you're interested in becoming a carer at Trustcare - you can find out about our rewarding package and apply now.